Terms and Conditions

Terms and Conditions for Massage Services

1. Introduction

By booking and receiving massage services at Lin-Health&Wellbeing, you agree to comply with the following Terms and Conditions. These terms govern your use of our services and your relationship with Lin-Health&Wellbeing. Please read them carefully.

2. Appointments and Cancellations

• Booking: All appointments must be booked in advance through our website, phone, or in-person.
• Cancellations: We require a minimum of 4 hours notice for cancellations or rescheduling. Failure to provide sufficient notice will result in a cancellation fee 50% of the booking price will be charged. 
• Late Arrivals: If you arrive late, your session may be shortened to ensure the therapist’s next appointment is not delayed. The full session fee will apply.

3. Health Information and Liability

• Health Disclosure: It is your responsibility to disclose any relevant health conditions, allergies, or injuries before receiving massage services. Failure to provide accurate information may increase the risk of injury or negative outcomes, for which Lin-Health&Wellbeing will not be liable.
• Massage Therapy Limitations: Massage therapy is not a substitute for medical treatment. If you have a medical condition, consult with your healthcare provider before booking a session.
• Informed Consent: By booking a session, you confirm that you understand the nature of the massage service and consent to the treatment provided by the therapist.

4. Payment and Refunds

• Payment: Payment is due at the time of service, either by cash, credit card, or other accepted payment methods. Online bookings may require payment in advance.
• Refund Policy: We do not offer refunds for services already rendered. If you are dissatisfied with the service, please inform us immediately, and we will attempt to address your concerns.

5. Client Conduct

• Professional Boundaries: We provide professional therapeutic massage services. Any inappropriate behavior towards our staff will result in immediate termination of the session without a refund, and legal action may be pursued if necessary.
• Hygiene: Clients are expected to maintain personal hygiene. If the therapist determines that hygiene issues pose a risk to health and safety, they reserve the right to cancel the session.

6. Liability Waiver

By booking a massage session with Lin-Health&Wellbeing, you acknowledge and agree to the following:

• Assumption of Risk: You understand that massage therapy involves physical contact and may carry certain risks (e.g., muscle soreness). You assume full responsibility for any adverse effects from the service.
• Limitation of Liability: [Your Business Name] is not liable for any injuries, losses, or damages resulting from the use of our services unless caused by the therapist’s gross negligence or willful misconduct.

7. Gift Certificates and Packages

• Validity: Gift certificates and prepaid packages are valid for insert duration, e.g., 6,12 months from the date of purchase. After this period, they will expire and no longer be redeemable.
• Non-Transferable: Gift certificates and packages are non-transferable and cannot be exchanged for cash.

8. Changes to Terms and Conditions

Lin-Health&Wellbeing reserves the right to modify these Terms and Conditions at any time. Any changes will be communicated to you via email or our website.

9. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at:

[Your Name]
Phone: [Your Contact Number]
Email: [Your Email Address]